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FAQ:   ABSC Fine Art Virtual Auction

 

Q.  How do I find the auction?

A.  The auction is located at www.32auctions.com/ABSC70

 

Q.  How long is the auction open?

A.  The auction is open for bidding from 8 a.m. EST on Friday, November 26, and will close at  6 p.m. EST on Sunday, December 5.  

 

Q.  Can I view the auction items before bidding opens, and without a 32auctions account?

A.  Yes, you can view the auction items now at the ABSC Fine Art Gallery, and/or by going to http://www.32auctions.com/ABSC70.  An account will only be required once you are ready to enter bids, and it is free to create an account.

                                                                                                    

Q.  Do I need to create an account to bid on items once the bidding opens on November 26?

A.  Yes, an account is needed to place a bid on an item.  The account setup process is quick and very little information is required – only name, email and password.  No payment information is necessary during account setup.

 

Q.  How do I create an account?

A.  You will need to create an account at https://www.32auctions.com/users/new in order to bid on the auction.  Creating an account will allow us to identify and communicate with you during and after the auction.  Once you create an account, you should receive a confirmation email from 32Auctions  (noreply@32auctions.com).  If you do not receive an email, please check your spam or junk email folder.  We recommend adding noreply@32auctions.com to your address book or “safe senders” list to ensure you receive future notification emails.  If you still cannot locate the confirmation email, you may want to create an account using a different email address.

 

Q.  How does bidding work?

A.  The bidding process is easy and works similarly to other online auction sites.  You will be able to read about/see the item as well as seeing what the current bid for it is.  During the auction, all bidding will take place online through 32Auctions.

 

Q.  What is an “exact” bid?

A.  This means that you enter exactly the amount you wish to bid.  The current bid will immediately move to this amount.

 

Q.  What is a “proxy” bid?

A.  This means that 32Auctions can bid for you, up to whatever maximum amount you’d like to set.  As others bid on the same item, 32Auctions will automatically bid on our behalf, up to your maximum amount.  Your maximum bid will remain confidential unless you are outbid.

 

Q.  How does “Buy It Now” work?

A.  The auction items will have a “buy it now” feature that allows you to immediately win the item if you agree to purchase it at the “buy it now” price.

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Q.  Will I be notified when someone outbids me?

A.  All participants will receive a notification when they are outbid.  You will receive the outbid email only if your bid is the leading bid and then someone outbids you.  You should also receive an email when you submit a bid which confirms your bid and lets you know if you are the leading bidder.  If you are not receiving notifications, please check your spam or junk mail folder.

 

Q.  How do I know if I am the winning bidder?

A.  All winning bidders will receive a notification email from 32Auctions after the auction closes.  If you are not receiving notifications, please check your spam or junk email folder.  You can also log into your account and click or tap “My Items Won.”

 

Q.  What happens when there are two bids that are the same on an item?

A.  Anytime the system receives two bids that are the same, the first bid entered into the system wins.

 

Q.  How do I pay for my items?

A.  You can pay using credit card, debit card, Apple Pay or your PayPal account.

 

Q.  Will there be shipping charges?

A.  To schedule an in-person pickup at no charge, please contact info@ambuddhist.org.

Domestic U.S. shipping is free. Artworks will ship via ground FedEx or UPS.

 

For international shipping, there will be a charge based on the address.  Please contact info@ambuddhist.org.

 

 Q.  Are refunds available?

A.  Sorry, all sales are final.  This auction is a fundraiser and there will be no exchanges or refunds.  All values are approximate and all items are sold as is.

 

Q.  Are my purchases tax deductible?

A.  Part of your purchases may be eligible for a tax deduction, as a portion of any purchases supports the ABSC, a 501 c (3) non-profit organization.  Please consult your accountant.

 

Copyright:  All information, text, articles, data, images, or other materials provided by the ABSC either on our website, and/or third-party website (such as Facebook) are the sole property of the ABSC, and the artist.  You may not edit, modify, and/or make use of such materials without the express, prior consent of ABSC.  You may only use, download, and/or copy any materials for informational purposes.

 

Thank you.

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